{"id":20405,"date":"2020-12-15T07:31:16","date_gmt":"2020-12-15T07:31:16","guid":{"rendered":"https:\/\/www.businessanalyze.com\/?page_id=20405"},"modified":"2021-05-04T06:01:43","modified_gmt":"2021-05-04T06:01:43","slug":"kpi-gallery","status":"publish","type":"page","link":"https:\/\/www.businessanalyze.com\/en\/kpi-gallery\/","title":{"rendered":"KPI Gallery &#8211; 20+ Illustrated KPI Examples"},"content":{"rendered":"<div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first   container_wrap fullsize' style=' '  ><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  flex_column_div first  avia-builder-el-1  avia-builder-el-no-sibling  \" ><p><div  style='padding-bottom:20px; margin-top: 0;font-size:50px;' class='av-special-heading av-special-heading-h1  blockquote modern-quote modern-centered  avia-builder-el-2  el_before_av_button  avia-builder-el-first  av-inherit-size '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >KPI Gallery<\/h1><div class ='av-subheading av-subheading_below  ' style='font-size:15px;'><p>This gallery shows a few of the diverse and insightful ways leading businesses visualize KPIs on dashboards. Each month, we add more examples. We hope this will give you new ideas about how automated KPI-tracking can help you reach your goals.<\/p>\n<\/div><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-3  el_after_av_heading  avia-builder-el-last ' ><a href='https:\/\/www.businessanalyze.com\/en\/contact-form-demo\/'  class='avia-button  avia-color-theme-color   avia-icon_select-no avia-size-medium avia-position-center '  target=\"_blank\"  rel=\"noopener noreferrer\"  ><span class='avia_iconbox_title' >Request a demo<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='sub_menu1'  class='av-submenu-container main_color  avia-builder-el-4  el_after_av_section  el_before_av_section  kpi-menu  submenu-not-first container_wrap fullsize' style='  z-index:301' ><div class='container av-menu-mobile-disabled '><ul id='av-custom-submenu-1' class='av-subnav-menu av-submenu-pos-center'>\n<li class='menu-item menu-item-top-level  menu-item-top-level-1'><a href='#' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>All<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-2'><a href='#sales' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Sales<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-3'><a href='#finance' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Finance<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-4'><a href='#support' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Support<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-5'><a href='#projects' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Projects<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-6'><a href='#customer-experience' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Customer Experience<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-7'><a href='#saas' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>SaaS<\/span><\/a><\/li>\n<li class='menu-item menu-item-top-level  menu-item-top-level-8'><a href='#other' ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Other<\/span><\/a><\/li>\n<\/ul><\/div><\/div>\n<div id='all-kpi'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-5  el_after_av_submenu  el_before_av_section   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20507\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20507').ready(function($) {\n        $('#post-grid-lazy-20507').fadeOut();\n        $('#post-grid-20507   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20507 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20507&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20507\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20870 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25165 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Product Sales as a Percent of Total Sales<\/h3>\n<p>This chart shows the value of each product (or product group) as a percent of total sales. It shows relative value which is useful for analyzing product sales and fine tuning sales strategy.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20817 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25113 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annualized Yearly Churn Rate<\/h3>\n<p>There can be many factors to consider when calculating churn. This graph show the monthly churn rate x12. What's important is that the end-result helps you to build your business and drive revenue growth.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20744 skin flat even 2 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\"><img decoding=\"async\" class=\"alignnone wp-image-25152 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Amount Ordered per Delivery Date<\/h3>\n<p>Total Amount Ordered is an important KPI for sales and supply chain management. The amount ordered by delivery date report specifies the timing of planned delivery to customers or other recipient. When customers are invoiced after delivery, this graph gives valuable input as a component to predict future cashflow.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20734 skin flat odd 3 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png\"><img decoding=\"async\" class=\"alignnone wp-image-25134 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Gross Margin<\/h3>\n<p>Gross margin is an important KPI for almost all businesses. There are many ways to visualize the information. This example shows the current invoiced amount and gross margin for the current period and past 6 months.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20728 skin flat even 4 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png\"><img decoding=\"async\" class=\"alignnone wp-image-25131 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Number of Proposals Sent<\/h3>\n<p>Writing and sending proposals is an important part of the sales process in many organisations. Businesses looking to optimize their sales efforts review both quality and quantity of prosposals. This visualization provides managers with a snapshot of sent proposals and their current status.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20722 skin flat odd 5 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25110 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Accumulated Sales Revenue and Forecast vs. Target<\/h3>\n<p>This KPI measures accumulated and forecasted sales revenue compared to target for the year to date. It is helpful to have this overview of performance because there can be large variances month to month.\u00a0 The forecast helps you predict how you will end up at the end of the period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20714 skin flat even 6 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25137 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>MRR Churn Per Month<\/h3>\n<p>Churn can be measured in terms of MRR (or ARR) and number of customers. Both are important to because churn directly impacts revenue growth. By analyzing the reasons for churn, companies can identify and implement strategies to prevent it and increase retention.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20705 skin flat odd 7 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25170 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Sales Velocity<\/h3>\n<p>Sales velocity provides information about how fast you are making money. Many organizations work to optimize each of the 4 key factors afffecting velocity by measuring and focusing on one factor at a time.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20699 skin flat even 8 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage.png\"><img decoding=\"async\" class=\"alignnone wp-image-25151 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Sales Pipeline - Value of Open Sales by Stage<\/h3>\n<p>This graphic summarizes the value and number of sales opportunities. It's important to monitor sales pipelines on individual and team levels in order to understand expected sales revenues and cashflow and optimize processes.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20694 skin flat odd 9 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence.png\"><img decoding=\"async\" class=\"alignnone wp-image-25163 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Employee Absence Rate<\/h3>\n<p>Public and private organizations monitor employee absenteeism in an effort to understand and maintain employee health. It is also required by law. In this example, gauges offer a fast way to review current rates and understand whether the rate is within a defined range.<\/p>\n<h3 class=\"LC20lb DKV0Md\"><\/h3>\n\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20688 skin flat even 10 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables.png\"><img decoding=\"async\" class=\"alignnone wp-image-25157 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Amount of Outstanding Invoices<\/h3>\n<p>No business wants to have outstanding invoices. This visualization can help you understand how quickly customer are paying their invoices, which one's are left upaid and whether efforts to reduce collection time are working effectively.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20679 skin flat odd 11 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\"><img decoding=\"async\" class=\"alignnone wp-image-25130 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Number of 'Forgotten' Customers<\/h3>\n<p>If building existing customer revenues and reducing churn is important, then 'Forgotten customers' is an important KPI. It alerts your sales or customer success teams when there has not been any recent activities or customer contact.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20674 skin flat even 12 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart.png\"><img decoding=\"async\" class=\"alignnone wp-image-25121 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>First Response Time, Closing Time and Number of Tickets Per Month<\/h3>\n<p>This graph provides an quick view of workload, first response times and resolution time for each customer support ticket. By adding a filter to the graph, it is easy to change time periods or reporting level (i.e. per team or individual).<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20644 skin flat odd 13 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png\"><img decoding=\"async\" class=\"alignnone wp-image-25160 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Projects - Planned vs. Actual Hours<\/h3>\n<p>Business measure planned compared to actual hours per project, task or activity in order to effectively manage resource and optimize profits. Resource utilization can be visualized in many different ways and for different levels or project types.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20623 skin flat even 14 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png\"><img decoding=\"async\" class=\"alignnone wp-image-25145 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Billable Hours versus Non-Billable Hours per Month<\/h3>\n<p>By monitoring billable versus non-billable hours per month organizations can better understand how time is divided between direct revenue generating activities and other activities. Further analysis can help you understand which areas to prioritize or focus on.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20624 skin flat odd 15 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25127 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>EBITDA - Last year vs. Current year<\/h3>\n<p>EBITDA is a widely used operational profitability measure. This line graph compares Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for the current year compared to the previous year.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20567 skin flat even 16 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA.png\"><img decoding=\"async\" class=\"alignnone wp-image-25124 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>EBITDA - Actual vs. Budget<\/h3>\n<p>EBITDA is a widely used operational profitability measure. This line graph shows comparison of the Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for the current year compared to the budgeted EBITDA.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20510 skin flat odd 17 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png\"><img decoding=\"async\" class=\"alignnone wp-image-25142 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Net Promoter Score<\/h3>\n<p>The Net Promoter Score (NPS) is a key performance indicator focused on measuring customer loyalty. It's used to help organisations improve the customer experience. All the promoters can also give you valuable input about best practices and the detractors the same about areas where you can improve.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20503 skin flat even 18 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png\"><img decoding=\"async\" class=\"alignnone wp-image-25148 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Sales Activities - Number of Outbound Calls Made<\/h3>\n<p>For many businesses it is essential to actively call prospects in order to generate business. This visualization shows how many outbound calls are made per day\/week\/month compared to the target range. Almost every sales activity can be visualized this way. For instance number of meetings <span style=\"text-decoration: underline\">booked<\/span> each time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20484 skin flat odd 19 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\"><img decoding=\"async\" class=\"alignnone wp-image-25118 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annual Recurring Revenue<\/h3>\n<p>Annual recurring revenue growth (ARR) is one of the most important KPIs for SaaS companies. This waterfall graph is helpful because it is really telling the story of what happened during a specific time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20507 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20507 .pagination .page-numbers:hover,\n    #post-grid-20507 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20507 {\n      padding: 10px;\n          }\n\n    #post-grid-20507 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20507 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20507 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20507 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20507 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20507 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20507 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20507 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='sales'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20541\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20541').ready(function($) {\n        $('#post-grid-lazy-20541').fadeOut();\n        $('#post-grid-20541   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20541 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20541&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20541\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20870 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25165 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-revenue-by-product-1-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Product Sales as a Percent of Total Sales<\/h3>\n<p>This chart shows the value of each product (or product group) as a percent of total sales. It shows relative value which is useful for analyzing product sales and fine tuning sales strategy.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20817 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25113 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annualized Yearly Churn Rate<\/h3>\n<p>There can be many factors to consider when calculating churn. This graph show the monthly churn rate x12. What's important is that the end-result helps you to build your business and drive revenue growth.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20744 skin flat even 2 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\"><img decoding=\"async\" class=\"alignnone wp-image-25152 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Amount Ordered per Delivery Date<\/h3>\n<p>Total Amount Ordered is an important KPI for sales and supply chain management. The amount ordered by delivery date report specifies the timing of planned delivery to customers or other recipient. When customers are invoiced after delivery, this graph gives valuable input as a component to predict future cashflow.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20734 skin flat odd 3 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png\"><img decoding=\"async\" class=\"alignnone wp-image-25134 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Gross Margin<\/h3>\n<p>Gross margin is an important KPI for almost all businesses. There are many ways to visualize the information. This example shows the current invoiced amount and gross margin for the current period and past 6 months.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20728 skin flat even 4 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png\"><img decoding=\"async\" class=\"alignnone wp-image-25131 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Number of Proposals Sent<\/h3>\n<p>Writing and sending proposals is an important part of the sales process in many organisations. Businesses looking to optimize their sales efforts review both quality and quantity of prosposals. This visualization provides managers with a snapshot of sent proposals and their current status.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20722 skin flat odd 5 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25110 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Accumulated Sales Revenue and Forecast vs. Target<\/h3>\n<p>This KPI measures accumulated and forecasted sales revenue compared to target for the year to date. It is helpful to have this overview of performance because there can be large variances month to month.\u00a0 The forecast helps you predict how you will end up at the end of the period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20705 skin flat even 6 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25170 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-sales-velocity-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Sales Velocity<\/h3>\n<p>Sales velocity provides information about how fast you are making money. Many organizations work to optimize each of the 4 key factors afffecting velocity by measuring and focusing on one factor at a time.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20699 skin flat odd 7 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage.png\"><img decoding=\"async\" class=\"alignnone wp-image-25151 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-open-sales-by-stage-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Sales Pipeline - Value of Open Sales by Stage<\/h3>\n<p>This graphic summarizes the value and number of sales opportunities. It's important to monitor sales pipelines on individual and team levels in order to understand expected sales revenues and cashflow and optimize processes.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20679 skin flat even 8 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\"><img decoding=\"async\" class=\"alignnone wp-image-25130 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Number of 'Forgotten' Customers<\/h3>\n<p>If building existing customer revenues and reducing churn is important, then 'Forgotten customers' is an important KPI. It alerts your sales or customer success teams when there has not been any recent activities or customer contact.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20503 skin flat odd 9 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png\"><img decoding=\"async\" class=\"alignnone wp-image-25148 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Sales Activities - Number of Outbound Calls Made<\/h3>\n<p>For many businesses it is essential to actively call prospects in order to generate business. This visualization shows how many outbound calls are made per day\/week\/month compared to the target range. Almost every sales activity can be visualized this way. For instance number of meetings <span style=\"text-decoration: underline\">booked<\/span> each time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20484 skin flat even 10 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\"><img decoding=\"async\" class=\"alignnone wp-image-25118 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annual Recurring Revenue<\/h3>\n<p>Annual recurring revenue growth (ARR) is one of the most important KPIs for SaaS companies. This waterfall graph is helpful because it is really telling the story of what happened during a specific time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20541 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20541 .pagination .page-numbers:hover,\n    #post-grid-20541 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20541 {\n      padding: 10px;\n          }\n\n    #post-grid-20541 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20541 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20541 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20541 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20541 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20541 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20541 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20541 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='finance'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20526\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20526').ready(function($) {\n        $('#post-grid-lazy-20526').fadeOut();\n        $('#post-grid-20526   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20526 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20526&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20526\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20744 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\"><img decoding=\"async\" class=\"alignnone wp-image-25152 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Amount Ordered per Delivery Date<\/h3>\n<p>Total Amount Ordered is an important KPI for sales and supply chain management. The amount ordered by delivery date report specifies the timing of planned delivery to customers or other recipient. When customers are invoiced after delivery, this graph gives valuable input as a component to predict future cashflow.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20734 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png\"><img decoding=\"async\" class=\"alignnone wp-image-25134 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Gross-margin-vs-budget-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Gross Margin<\/h3>\n<p>Gross margin is an important KPI for almost all businesses. There are many ways to visualize the information. This example shows the current invoiced amount and gross margin for the current period and past 6 months.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20714 skin flat even 2 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25137 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>MRR Churn Per Month<\/h3>\n<p>Churn can be measured in terms of MRR (or ARR) and number of customers. Both are important to because churn directly impacts revenue growth. By analyzing the reasons for churn, companies can identify and implement strategies to prevent it and increase retention.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20688 skin flat odd 3 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables.png\"><img decoding=\"async\" class=\"alignnone wp-image-25157 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Outstanding-receivables-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Amount of Outstanding Invoices<\/h3>\n<p>No business wants to have outstanding invoices. This visualization can help you understand how quickly customer are paying their invoices, which one's are left upaid and whether efforts to reduce collection time are working effectively.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20623 skin flat even 4 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png\"><img decoding=\"async\" class=\"alignnone wp-image-25145 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Billable Hours versus Non-Billable Hours per Month<\/h3>\n<p>By monitoring billable versus non-billable hours per month organizations can better understand how time is divided between direct revenue generating activities and other activities. Further analysis can help you understand which areas to prioritize or focus on.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20624 skin flat odd 5 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25127 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-previous-year-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>EBITDA - Last year vs. Current year<\/h3>\n<p>EBITDA is a widely used operational profitability measure. This line graph compares Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for the current year compared to the previous year.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20567 skin flat even 6 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA.png\"><img decoding=\"async\" class=\"alignnone wp-image-25124 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-EBITDA-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>EBITDA - Actual vs. Budget<\/h3>\n<p>EBITDA is a widely used operational profitability measure. This line graph shows comparison of the Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for the current year compared to the budgeted EBITDA.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20484 skin flat odd 7 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\"><img decoding=\"async\" class=\"alignnone wp-image-25118 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annual Recurring Revenue<\/h3>\n<p>Annual recurring revenue growth (ARR) is one of the most important KPIs for SaaS companies. This waterfall graph is helpful because it is really telling the story of what happened during a specific time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20526 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20526 .pagination .page-numbers:hover,\n    #post-grid-20526 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20526 {\n      padding: 10px;\n          }\n\n    #post-grid-20526 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20526 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20526 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20526 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20526 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20526 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20526 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20526 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='support'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20545\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20545').ready(function($) {\n        $('#post-grid-lazy-20545').fadeOut();\n        $('#post-grid-20545   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20545 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20545&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20545\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20674 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart.png\"><img decoding=\"async\" class=\"alignnone wp-image-25121 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Customer-service-respons-chart-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>First Response Time, Closing Time and Number of Tickets Per Month<\/h3>\n<p>This graph provides an quick view of workload, first response times and resolution time for each customer support ticket. By adding a filter to the graph, it is easy to change time periods or reporting level (i.e. per team or individual).<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20510 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png\"><img decoding=\"async\" class=\"alignnone wp-image-25142 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Net Promoter Score<\/h3>\n<p>The Net Promoter Score (NPS) is a key performance indicator focused on measuring customer loyalty. It's used to help organisations improve the customer experience. All the promoters can also give you valuable input about best practices and the detractors the same about areas where you can improve.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20545 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20545 .pagination .page-numbers:hover,\n    #post-grid-20545 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20545 {\n      padding: 10px;\n          }\n\n    #post-grid-20545 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20545 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20545 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20545 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20545 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20545 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20545 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20545 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='projects'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20547\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20547').ready(function($) {\n        $('#post-grid-lazy-20547').fadeOut();\n        $('#post-grid-20547   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20547 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20547&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20547\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20644 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png\"><img decoding=\"async\" class=\"alignnone wp-image-25160 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Projects - Planned vs. Actual Hours<\/h3>\n<p>Business measure planned compared to actual hours per project, task or activity in order to effectively manage resource and optimize profits. Resource utilization can be visualized in many different ways and for different levels or project types.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20623 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png\"><img decoding=\"async\" class=\"alignnone wp-image-25145 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-number-of-billable-hours-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Billable Hours versus Non-Billable Hours per Month<\/h3>\n<p>By monitoring billable versus non-billable hours per month organizations can better understand how time is divided between direct revenue generating activities and other activities. Further analysis can help you understand which areas to prioritize or focus on.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20547 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20547 .pagination .page-numbers:hover,\n    #post-grid-20547 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20547 {\n      padding: 10px;\n          }\n\n    #post-grid-20547 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20547 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20547 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20547 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20547 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20547 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20547 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20547 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='customer-experience'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20552\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20552').ready(function($) {\n        $('#post-grid-lazy-20552').fadeOut();\n        $('#post-grid-20552   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20552 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20552&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20552\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20679 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\"><img decoding=\"async\" class=\"alignnone wp-image-25130 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Number of 'Forgotten' Customers<\/h3>\n<p>If building existing customer revenues and reducing churn is important, then 'Forgotten customers' is an important KPI. It alerts your sales or customer success teams when there has not been any recent activities or customer contact.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20510 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png\"><img decoding=\"async\" class=\"alignnone wp-image-25142 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-NPS-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Net Promoter Score<\/h3>\n<p>The Net Promoter Score (NPS) is a key performance indicator focused on measuring customer loyalty. It's used to help organisations improve the customer experience. All the promoters can also give you valuable input about best practices and the detractors the same about areas where you can improve.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20552 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20552 .pagination .page-numbers:hover,\n    #post-grid-20552 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20552 {\n      padding: 10px;\n          }\n\n    #post-grid-20552 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20552 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20552 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20552 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20552 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20552 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20552 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20552 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='saas'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20490\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20490').ready(function($) {\n        $('#post-grid-lazy-20490').fadeOut();\n        $('#post-grid-20490   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20490 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20490&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20490\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20817 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25113 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annualized Yearly Churn Rate<\/h3>\n<p>There can be many factors to consider when calculating churn. This graph show the monthly churn rate x12. What's important is that the end-result helps you to build your business and drive revenue growth.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20728 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png\"><img decoding=\"async\" class=\"alignnone wp-image-25131 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Get-accept-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Number of Proposals Sent<\/h3>\n<p>Writing and sending proposals is an important part of the sales process in many organisations. Businesses looking to optimize their sales efforts review both quality and quantity of prosposals. This visualization provides managers with a snapshot of sent proposals and their current status.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20722 skin flat even 2 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png\"><img decoding=\"async\" class=\"alignnone wp-image-25110 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-Accumulated-sales-vs-target-1-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Accumulated Sales Revenue and Forecast vs. Target<\/h3>\n<p>This KPI measures accumulated and forecasted sales revenue compared to target for the year to date. It is helpful to have this overview of performance because there can be large variances month to month.\u00a0 The forecast helps you predict how you will end up at the end of the period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20714 skin flat odd 3 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25137 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-MRR-churn-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>MRR Churn Per Month<\/h3>\n<p>Churn can be measured in terms of MRR (or ARR) and number of customers. Both are important to because churn directly impacts revenue growth. By analyzing the reasons for churn, companies can identify and implement strategies to prevent it and increase retention.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20503 skin flat even 4 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png\"><img decoding=\"async\" class=\"alignnone wp-image-25148 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-num-of-outbound-phonecalls-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Sales Activities - Number of Outbound Calls Made<\/h3>\n<p>For many businesses it is essential to actively call prospects in order to generate business. This visualization shows how many outbound calls are made per day\/week\/month compared to the target range. Almost every sales activity can be visualized this way. For instance number of meetings <span style=\"text-decoration: underline\">booked<\/span> each time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20484 skin flat odd 5 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        \n<p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\"><img decoding=\"async\" class=\"alignnone wp-image-25118 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-ARR-waterfall-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annual Recurring Revenue<\/h3>\n<p>Annual recurring revenue growth (ARR) is one of the most important KPIs for SaaS companies. This waterfall graph is helpful because it is really telling the story of what happened during a specific time period.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20490 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20490 .pagination .page-numbers:hover,\n    #post-grid-20490 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20490 {\n      padding: 10px;\n          }\n\n    #post-grid-20490 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20490 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20490 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20490 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n    @media only screen and (min-width: 768px) and (max-width: 1023px) {\n      #post-grid-20490 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20490 .item {\n        width: 280px;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        max-height:auto;      }\n    }\n\n    @media only screen and (min-width: 1024px) {\n      #post-grid-20490 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20490 .item {\n        width: 280px;\n        display: inline-block;\n        margin: 10px;\n        vertical-align: top;\n        height:auto;      }\n    }\n\n      <\/style>\n  <\/div>\n\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='other'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20405'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >      <div id=\"post-grid-lazy-20554\" class=\"post-grid-lazy\"><img decoding=\"async\" alt=\"\" src=\"\" \/><\/div>\n    <script>\n      jQuery('#post-grid-lazy-20554').ready(function($) {\n        $('#post-grid-lazy-20554').fadeOut();\n        $('#post-grid-20554   ').fadeIn();\n      })\n    <\/script>\n    <style type=\"text\/css\">\n      #post-grid-20554 {\n        display: none;\n      }\n\n      .post-grid-lazy {\n        text-align: center;\n      }\n    <\/style>\n    <div data-options='{&quot;id&quot;:&quot;20554&quot;,&quot;lazy_load&quot;:&quot;yes&quot;,&quot;masonry_enable&quot;:&quot;no&quot;,&quot;view_type&quot;:&quot;grid&quot;}' id=\"post-grid-20554\" class=\"post-grid grid\">\n    \n\n\n    <div class=\"grid-items\">\n      <div class=\"item item-20817 skin flat even 0 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\"><img decoding=\"async\" class=\"alignnone wp-image-25113 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-annualized-churn-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Annualized Yearly Churn Rate<\/h3>\n<p>There can be many factors to consider when calculating churn. This graph show the monthly churn rate x12. What's important is that the end-result helps you to build your business and drive revenue growth.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20744 skin flat odd 1 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\"><img decoding=\"async\" class=\"alignnone wp-image-25152 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png\" alt=\"\" width=\"486\" height=\"254\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date.png 486w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-order-per-deliver-date-45x24.png 45w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/a><\/p>\n<h3>Amount Ordered per Delivery Date<\/h3>\n<p>Total Amount Ordered is an important KPI for sales and supply chain management. The amount ordered by delivery date report specifies the timing of planned delivery to customers or other recipient. When customers are invoiced after delivery, this graph gives valuable input as a component to predict future cashflow.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20694 skin flat even 2 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence.png\"><img decoding=\"async\" class=\"alignnone wp-image-25163 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-rate-of-sickness-absence-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Employee Absence Rate<\/h3>\n<p>Public and private organizations monitor employee absenteeism in an effort to understand and maintain employee health. It is also required by law. In this example, gauges offer a fast way to review current rates and understand whether the rate is within a defined range.<\/p>\n<h3 class=\"LC20lb DKV0Md\"><\/h3>\n\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20679 skin flat odd 3 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\"><img decoding=\"async\" class=\"alignnone wp-image-25130 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-forgotten-customers-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Number of 'Forgotten' Customers<\/h3>\n<p>If building existing customer revenues and reducing churn is important, then 'Forgotten customers' is an important KPI. It alerts your sales or customer success teams when there has not been any recent activities or customer contact.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div><div class=\"item item-20644 skin flat even 4 \">\n        <div class=\"layer-wrapper layout-20491\">\n          <div class=\"element element_1607078814154  content \">\r\n        <p><a href=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png\"><img decoding=\"async\" class=\"alignnone wp-image-25160 size-full\" src=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png\" alt=\"\" width=\"488\" height=\"256\" srcset=\"https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours.png 488w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-300x157.png 300w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-24x13.png 24w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-36x19.png 36w, https:\/\/www.businessanalyze.com\/wp-content\/uploads\/2021\/05\/KPI-project-planned-vs-actual-hours-45x24.png 45w\" sizes=\"(max-width: 488px) 100vw, 488px\" \/><\/a><\/p>\n<h3>Projects - Planned vs. Actual Hours<\/h3>\n<p>Business measure planned compared to actual hours per project, task or activity in order to effectively manage resource and optimize profits. Resource utilization can be visualized in many different ways and for different levels or project types.<\/p>\n    <\/div>\r\n    <\/div>\n  <\/div>    <\/div>\n    <div class=\"pagination\">\n      <div class=\"paginate\">\n      <\/div>\n  <style type=\"text\/css\">\n    #post-grid-20554 .pagination .page-numbers {\n      font-size: 16px;\n      color: #fff;\n      background: #646464;\n    }\n\n    #post-grid-20554 .pagination .page-numbers:hover,\n    #post-grid-20554 .pagination .page-numbers.current {\n      background: #4b4b4b;\n    }\n  <\/style>\n  <\/div>\n      <script>\n          <\/script>\n    <style type=\"text\/css\">\n    #post-grid-20554 {\n      padding: 10px;\n          }\n\n    #post-grid-20554 .item {\n      padding: 0px;\n      background: #fff;\n          }\n\n    #post-grid-20554 .item .layer-media {\n      height:auto;    }\n\n    @media only screen and (min-width: 0px) and (max-width: 767px) {\n      #post-grid-20554 .grid-items {\n        text-align: center;\n              }\n\n      #post-grid-20554 .item {\n        width: 90%;\n        margin: 10px;\n        display: inline-block;\n        vertical-align: top;\n        height:auto; 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background-color:#4956ff; border-radius:15px; '><p><div  style='padding-bottom:10px; color:#ffffff;' class='av-special-heading av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Get your own KPI-dashboard<\/h2><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#ffffff'><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\">Request a free demo.<\/p>\n<\/div><\/section><br \/>\n<div  style='height:20px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<div  class='avia-buttonrow-wrap avia-buttonrow-center   blue-card-buttons'>\n<a href='https:\/\/www.businessanalyze.com\/en\/contact-form-demo\/'  class='avia-button  avia-icon_select-no avia-size-medium '  style='background-color:#cadffd; 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