This page includes a selection of key performance indicators (KPIs) and metrics you can track with Business Analyze.
The right KPIs help you:
- understand company performance
- track process efficiency
- spot changes in activity levels
- identify strengths and weakness in the customer journey
The objective is to have an up-to-the minute view of activities, processes and customers. This insight enables leaders and team members across the organization to act quickly and make informed decisions.
We recommend you set up tracking for one or two of your most important company-wide KPIs and build from there. You can add department-specific KPIs and metrics as you go.