How to use CRM analytics [Infographic]

Whether a business has 5 employees or 5000, there are many reasons to use CRM analytics. If you are wondering what you can expect from analyzing your data, this new infographic will give you some ideas.

CRM analytics mean different things to different people. Markets and Markets, segments CRM analytics into the following types:

  • Sales Analytics
  • Customer Analytics
  • Contact Center Analytics
  • Marketing Analytics
  • Web & Social Media Analytics

What is your experience? Which types of measurement have you found the most useful? Let us hear.



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