Business Analyze Announces Enhanced Single-Sign On (SSO) for SuperOffice CRM

Good news for Business Analyze customers and everyone with SuperOffice CRM Online!

Our new enhanced support for Single-Sign On (SSO) means you can log into SuperOffice and instantly access Business Analyze advanced data analytics and reports, without having to remember separate passwords or login twice.

Single-Sign On provides a smoother user experience, enabling users to quickly access insights from CRM data and other data sources in one place.

This can include detailed lists, tables, graphs, key metrics and other reports to help you understand customers needs and act quickly on that information – even if data isn’t stored within SuperOffice.*

Business Analyze reports are accessed by clicking the ‘Analyze’ icon. They can also be placed in SuperOffice web panels. Embedded reports grab attention and support a more natural way of working.

We are proud to be the only business analytics platform to support this method of SuperOffice authentication.

*See Data Sources and Connectors

See also: How to add Business Analyze report to SuperOffice web panel.

How does it work?

 

Already using Business Analyze for SuperOffice CRM Online?

Your solution has been upgraded with enhanced single-sign on.

To embed reports in web panels, visit our user community or contact us.

Try Business Analyze Free for 30 days

Request a free trial today!

Photo of Lars Gjedde, CEO and owner of C.K. Environment

We use Business Analyze to optimise our business and maintain a healthy operation

Photo of Lars Gjedde, CEO and owner of C.K. Environment

C.K. Environments is a growing company that sells, services and advises customers in advanced measuring and analysis equipment.

C.K. Environment interacts on many levels with their customers and suppliers and manages a wide range of products.

Now C.K. Environment has reached a point where management is looking for more effective reporting systems that can extract data from Microsoft Dynamics and SuperOffice and present it in charts, graphs, tables and other graphical visualizations – in one single view.

 

Lars Gjedde, CEO and owner of C.K. Environment says:

– “We are expanding our business, and therefore our management, finance, sales and marketing departments need daily statuses on budgets, sales and ongoing projects in an easily accessible way.”

– “Right now, we use 2-3 different systems to get a comprehensive overview of our operations – that’s a waste of our time. We constantly seek ways to optimize our business – and we needed a quick way to see which buttons to press in order to maintain a healthy operation. This is possible with our new Business Analyze solution.

C.K. Environment’s plan is to place a screen in their cafeteria, where employees come every day. On the screen, Business Analyze will show data in graphs – so that all employees are always updated in company updates and goals.

Lars Gjedde: “We believe that openness and insight into company data and operations will give us more committed and more flexible employees.”

 

About C.K Environment
C.K. Environments sell, service and advice customers in advanced measuring and analysis equipment. The company is at the forefront of environmental technology and in developing new solutions that meet different requirements for measuring emissions.

Industry: Wholesaler of machinery and equipment
IT systems: Microsoft Dynamics AX, SuperOffice and Business Analyze

www.cke.dk

Business Analyze helps Norwegian Center for Information Security with ‘real-time’ solution for Security Monitoring and Intelligence

NorSIS is an independent organization and partner to the government, businesses and research facilities in the subject of cyber security.

Both businesses, organisations and private citizens can meet digital threats and safety risks on the internet. Because of this, it’s important for NorSIS to have, at every given time, an up-to-date view of threats and developments.

Business Analyze has helped NorSIS with development of Cybervarsel, an analytics and data visualisation solutions which gathers data in one place and presents incidents and statistics in real-time.

More information in Norwegian

“Løsningen gir oss en effektiv og visuell oversikt over situasjonsbilde, hvor en før måtte forholde seg til flere systemer og løsninger», sier Vidar Sandland.

Cybervarsel viser hvor mange sikkerhetssaker som er til behandling, utvikling og trender innen sikkerhet, samt hvilke hjelpemidler og veiledninger som blir brukt.

Data i løsningen kommer inn fra nettsteder som nettvett.no og slettmeg.no med Google Analytics og Live Agent som kilder, og gir løpende oppdateringer på digitale dashbord i Business Analyze.

Løsningen brukes nå internt hos NorSIS, og vil på sikt kunne tilbys norske virksomheter for å informere om trusler og trender.

Cybervarsel dashboard sammenstiler data og et “real time” oversiktsbilde på hendelser og statistikk i NorSIS.

 

 

sales dashboard gauge

Free eBook: 6 Brilliant Sales Leader Dashboards

How Kopinor is putting data to work for members

Kopinor licences the use of copyright protected works on behalf of authors and publishers. The organisation manages agreements and reimbursements between 22 members organisations including 5 publishers’ associations and 17 authors’ associations.

With effective use of data and business analytics, Kopinor is making processes run smoothly for its members.

Meet Tom…

Tom Karlsen is System Administrator at Kopinor.

In addition to managing and maintaining systems, he also looks for new ways to improve data quality and workflows. He wants to help colleagues effectively serve Kopinor members.

We asked him what he’s been working on and why business analytics is important to Kopinor.

Here’s what he said:

Millions of records captured in CRM and ERP systems

Data is the foundation for much of what we do.

Our ERP and CRM systems capture millions of values about copyright holders, licenses, agreements, collections, payments, rights, obligations, and other details.

These systems help us effectively manage agreements and reimbursements between 22 members organisations including 5 publishers’ associations and 17 authors’ associations. Last year, we distributed NOK 280 million to Norwegian and foreign rightsholders.

I’m part of the team that’s responsible for system optimisation and data management. We ‘re continually examining data capture and information flows and asking ourselves:

  • How can we make processes more effective?
  • What data and insights do we need in order to best serve our members?
  • How can we access information in the best way?

There’s a long list of projects we are currently working on.

Issues with system upgrades

We’ve made some significant changes during the past 6 months because we ran into issues when we upgraded software. This got to be a real headache.

We had 12 smaller components working together to input or exchange data with SuperOffice CRM and our ERP system. The set-up was too complex with too many moving pieces.

To solve this issue, we eliminated extra components and added input fields directly within SuperOffice. Then we looked for a clever way to extract data from our systems and organize it for different goals, roles or tasks.

We  chose Business Analyze and introduced it to users. Business Analyze extracts relevant data and sorts or filters it into lists and reports. The results are displayed on dashboards.

In some cases, we also embedded dashboard reports back into SuperOffice. What better way is there to access information and keep on top of things when you already use SuperOffice?

More efficient with business analytics

Business analytics help us work effectively. We distribute relevant insight to different parts of the organisation in seconds. Without analytics we couldn’t serve our members as quickly.

Our leaders use Business Analyze to monitor key targets and guide overall business management. We used to have 30% response rate when we sent members one specific type of mail request, for example, but we now we have 80%.

Our consultants use Business Analyze dashboards as part of their daily work. They see important information about member agreements and can answer questions fast,  without running long queries or searching through databases.

We have dashboards for:

  1. Control purposes – for example to ensure accurate reimbursement or invoicing according to agreement terms. We run queries directly to Visma ERP.
  2. Workflow efficiency – we use dynamic work lists so people know what stage a task is in and what is on their ‘to-do-list’
  3. Goal tracking – measure goals like how many mail responses we receive back (return rate)

 

This ‘self-service’ dashboard is set-up so users can quickly answer questions about members, processes and renumeration without having to login to different systems or understand how they work.

Business Analyze has made a big difference. We rely on it to tell us the status of almost anything! As long as we have the data, it tells us the answer.

 

About Kopinor
Kopinor licences the use of copyright protected works on behalf of authors and publishers.

Industry: Information Sector
IT Systems: SuperOffice CRM, Visma Business ERP, Emarketeer, Business Analyze
IT Partner: Ganske Enkelt

www.kopinor.no