Viking Venture provides SaaS KPI dashboards to portfolio companies

Viking Venture has developed new KPI dashboards built with Business Analyze technology for its portfolio companies.

KPI dashboards are an online benchmarking tool which makes it easy to track recurring revenues and other key metrics.

Benefits for investor and portfolio companies

The dashboards include important KPIs within software-as-a-service industry (SaaS). These are based on Viking Venture’s experience from multiple exits and investments.

Each portfolio company has their own set of dashboards with relevant reports, graphs and charts.

The dashboards provide a way for companies to:

  • learn from each other
  • gain insight into operations
  • provide a healthy competition

According to Erik Fjellvær Hagen, Managing Partner at Viking Venture:

From Viking Venture dashboards, portfolio companies can monitor their own performance, gain insight and continually improve. They are also able to see how other portfolio companies are doing on specific KPIs and then reach out understand what they are doing right and what they can do better.

See video

The dashboards are powered by business intelligence (BI) platform Business Analyze.

Business Analyze assisted Viking Venture in customizing and designing their solution.

For more information about subscripton revenues and KPI tracking? Contact info@businessanalyze.com.

 

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    Business analytics and sales competitions: Business Analyze to develop new solution for Mobit

    Sales contest scoreboard

    Mobit, a leading Norwegian IT and phone service provider, has selected Business Analyze, business analytics platform, to track sales, manage competitions and share insights between more than 30 dealerships country-wide.

    The goals of the project are twofold.

    • help leaders manage sales by plugging into data from CRM and ERP systems
    • provide real-time feedback and motivational sales leaderboards

    “This is an exciting project because it involves the elements of multiple data sources, data visualization and gamification – all at the same time,” says Øyvind Skogstad, senior consultant at Business Analyze.

    Business Analyze will provide Mobit with detailed business, sales and activity reports. The data for the reports will be pulled directly from company systems onto digital dashboards.

    Business Analyze will also help Mobit manage sales competitions for sales team motivation. Business Analyze will calculate scores and present results on sales leaderboards for everyone to view.

    During sales competitions, scores will be presented live and updated automatically. This enables participants to check the latest scores and review other sales performance indicators (KPIs) from home offices, mobile devices and other locations.

    This is an important next step because it provides us with easy, fast access to data, says Harald Boyum, Director of Product and Business Development at Mobit.

    – With Business Analyze we can quickly analyze, report and share data – and even run sales competitions. It’s a very flexible tool, says Boyum.

    – Because Business Analyze is connected to both SuperOffice CRM and Multicase ERP, we can reuse data without having to enter it twice in separate systems.

    Mobit is a customer of Business Analyze and partner CRM Insight.

    Above: Senior consultant Øyvind Skogstad is developing digital dashboards and sales scoreboards for Mobit.

    Read also: Business Analytics Guide for B2B Organisations

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      We use Business Analyze to optimise our business and maintain a healthy operation

      Photo of Lars Gjedde, CEO and owner of C.K. Environment

      C.K. Environments is a growing company that sells, services and advises customers in advanced measuring and analysis equipment.

      C.K. Environment interacts on many levels with their customers and suppliers and manages a wide range of products.

      Now C.K. Environment has reached a point where management is looking for more effective reporting systems that can extract data from Microsoft Dynamics and SuperOffice and present it in charts, graphs, tables and other graphical visualizations – in one single view.

       

      Lars Gjedde, CEO and owner of C.K. Environment says:

      – “We are expanding our business, and therefore our management, finance, sales and marketing departments need daily statuses on budgets, sales and ongoing projects in an easily accessible way.”

      – “Right now, we use 2-3 different systems to get a comprehensive overview of our operations – that’s a waste of our time. We constantly seek ways to optimize our business – and we needed a quick way to see which buttons to press in order to maintain a healthy operation. This is possible with our new Business Analyze solution.

      C.K. Environment’s plan is to place a screen in their cafeteria, where employees come every day. On the screen, Business Analyze will show data in graphs – so that all employees are always updated in company updates and goals.

      Lars Gjedde: “We believe that openness and insight into company data and operations will give us more committed and more flexible employees.”

       

      About C.K Environment
      C.K. Environments sell, service and advice customers in advanced measuring and analysis equipment. The company is at the forefront of environmental technology and in developing new solutions that meet different requirements for measuring emissions.

      Industry: Wholesaler of machinery and equipment
      IT systems: Microsoft Dynamics AX, SuperOffice and Business Analyze

      www.cke.dk

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        Business Analyze helps Norwegian Center for Information Security with ‘real-time’ solution for Security Monitoring and Intelligence

        NorSIS is an independent organization and partner to the government, businesses and research facilities in the subject of cyber security.

        Both businesses, organisations and private citizens can meet digital threats and safety risks on the internet. Because of this, it’s important for NorSIS to have, at every given time, an up-to-date view of threats and developments.

        Business Analyze has helped NorSIS with development of Cybervarsel, an analytics and data visualisation solutions which gathers data in one place and presents incidents and statistics in real-time.

        More information in Norwegian

        “Løsningen gir oss en effektiv og visuell oversikt over situasjonsbilde, hvor en før måtte forholde seg til flere systemer og løsninger», sier Vidar Sandland.

        Cybervarsel viser hvor mange sikkerhetssaker som er til behandling, utvikling og trender innen sikkerhet, samt hvilke hjelpemidler og veiledninger som blir brukt.

        Data i løsningen kommer inn fra nettsteder som nettvett.no og slettmeg.no med Google Analytics og Live Agent som kilder, og gir løpende oppdateringer på digitale dashbord i Business Analyze.

        Løsningen brukes nå internt hos NorSIS, og vil på sikt kunne tilbys norske virksomheter for å informere om trusler og trender.

        Cybervarsel dashboard sammenstiler data og et “real time” oversiktsbilde på hendelser og statistikk i NorSIS.

         

         

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          How Kopinor is putting data to work for members

          Kopinor licences the use of copyright protected works on behalf of authors and publishers. The organisation manages agreements and reimbursements between 22 members organisations including 5 publishers’ associations and 17 authors’ associations.

          With effective use of data and business analytics, Kopinor is making processes run smoothly for its members.

          Meet Tom…

          Tom Karlsen is System Administrator at Kopinor.

          In addition to managing and maintaining systems, he also looks for new ways to improve data quality and workflows. He wants to help colleagues effectively serve Kopinor members.

          We asked him what he’s been working on and why business analytics is important to Kopinor.

          Here’s what he said:

          Millions of records captured in CRM and ERP systems

          Data is the foundation for much of what we do.

          Our ERP and CRM systems capture millions of values about copyright holders, licenses, agreements, collections, payments, rights, obligations, and other details.

          These systems help us effectively manage agreements and reimbursements between 22 members organisations including 5 publishers’ associations and 17 authors’ associations. Last year, we distributed NOK 280 million to Norwegian and foreign rightsholders.

          I’m part of the team that’s responsible for system optimisation and data management. We ‘re continually examining data capture and information flows and asking ourselves:

          • How can we make processes more effective?
          • What data and insights do we need in order to best serve our members?
          • How can we access information in the best way?

          There’s a long list of projects we are currently working on.

          Issues with system upgrades

          We’ve made some significant changes during the past 6 months because we ran into issues when we upgraded software. This got to be a real headache.

          We had 12 smaller components working together to input or exchange data with SuperOffice CRM and our ERP system. The set-up was too complex with too many moving pieces.

          To solve this issue, we eliminated extra components and added input fields directly within SuperOffice. Then we looked for a clever way to extract data from our systems and organize it for different goals, roles or tasks.

          We  chose Business Analyze and introduced it to users. Business Analyze extracts relevant data and sorts or filters it into lists and reports. The results are displayed on dashboards.

          In some cases, we also embedded dashboard reports back into SuperOffice. What better way is there to access information and keep on top of things when you already use SuperOffice?

          More efficient with business analytics

          Business analytics help us work effectively. We distribute relevant insight to different parts of the organisation in seconds. Without analytics we couldn’t serve our members as quickly.

          Our leaders use Business Analyze to monitor key targets and guide overall business management. We used to have 30% response rate when we sent members one specific type of mail request, for example, but we now we have 80%.

          Our consultants use Business Analyze dashboards as part of their daily work. They see important information about member agreements and can answer questions fast,  without running long queries or searching through databases.

          We have dashboards for:

          1. Control purposes – for example to ensure accurate reimbursement or invoicing according to agreement terms. We run queries directly to Visma ERP.
          2. Workflow efficiency – we use dynamic work lists so people know what stage a task is in and what is on their ‘to-do-list’
          3. Goal tracking – measure goals like how many mail responses we receive back (return rate)

           

          This ‘self-service’ dashboard is set-up so users can quickly answer questions about members, processes and renumeration without having to login to different systems or understand how they work.

          Business Analyze has made a big difference. We rely on it to tell us the status of almost anything! As long as we have the data, it tells us the answer.

           

          About Kopinor
          Kopinor licences the use of copyright protected works on behalf of authors and publishers.

          Industry: Information Sector
          IT Systems: SuperOffice CRM, Visma Business ERP, Emarketeer, Business Analyze
          IT Partner: Ganske Enkelt

          www.kopinor.no

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