An important tool for nationwide franchise

Jobzone wanted data ready-to-use, rather than data spread across systems. They wanted analysis and reporting to run smoother and more efficiently. Here’s how they solved the challenge.

 

Watch the video (in Norwegian)

About Jobzone

Jobzone is a leading Norwegian recruiting and staffing agency with more than 35 franchises nationwide. The company saves businesses from the time-consuming task of searching for candidates by providing thier own qualified employees.

The Challenge

Jobzone has 35 franchises nationwide. In order to recruit and hire employees on behalf of employers looking to fill positions, JobZone supports franchisees with modern IT systems and business intelligence.

“Our central IT department, develop and maintain SuperOffice CRM, Visma ERP and JobMatch. These systems manage complex processes of recruiting, hiring, and matching the right employees for the right positions.  This involves everything from defining client needs to paying salaries,” says Jan-Håvard Graarud, Sales and Marketing Director at JobZone.

The one key part that was missing, was a way to gather and analyze data at the franchise level, so franchisees can evaluate their own business performance. Of course, they knew how they were doing, but data wasn’t detailed enough or ready to share. There was a lot of spreadsheets and emailing back and forth.

“We wanted data ready-to-use, rather than data spread across systems. We wanted analysis and reporting to run smoother and more efficiently. We believed this could help franchisees measure, manage, and understand what they are doing well and what they can do better,” Graarud explains.

The Solution

Jobzone connected Business Analyze with their other systems to pull data onto dashboards. Franchise owners review KPIs, check reports and monitor trends on Business Analyze dashboards.

Business Analyze presents data about:

  • customer requests
  • hiring processes
  • sales activities
  • utilization rates
  • revenues vs budget
  • margins
  • efficiency rates

To set up the solution, Business Analysis consultants helped JobZone to:

  • connect Business Analyze to current systems and extract data to dashboards
  • design dashboards based on KPIs and metrics
  • make dashboards for management team, IT, marketing, sales and operations

The Results

Business Analyze has changed the way Jobzone measures, monitors and ultimately makes decisions about their business.

Key improvements include:

  • Daily access to information that is needed to manage and expand the business
  • Better use of data in CRM and ERP system, leading to better control of operations and costs
  • Effective and efficient way to manage internal sales competitions
  • Greater efficiency and time-saving due to automated management reporting
  • Secure way to share data in a highly-regulated industry

“Business Analyze has changed the way we analyze and share information. Franchisees and HQ now have full access to key metrics and reports on a daily basis. No one has to extract reports – they are already finished and ready-to-view.”

“The first thing we do in the morning is login to Business Analyze to check status. We also review dashboards in monthly meetings. When everyone knows the status and figures are in black and white, it is easier to have productive discussions.”

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    Viking Venture provides SaaS KPI dashboards to portfolio companies

    Viking Venture has developed new KPI dashboards built with Business Analyze technology for its portfolio companies.

    KPI dashboards are an online benchmarking tool which makes it easy to track recurring revenues and other key metrics.

    Benefits for investor and portfolio companies

    The dashboards include important KPIs within software-as-a-service industry (SaaS). These are based on Viking Venture’s experience from multiple exits and investments.

    Each portfolio company has their own set of dashboards with relevant reports, graphs and charts.

    The dashboards provide a way for companies to:

    • learn from each other
    • gain insight into operations
    • provide a healthy competition

    According to Erik Fjellvær Hagen, Managing Partner at Viking Venture:

    From Viking Venture dashboards, portfolio companies can monitor their own performance, gain insight and continually improve. They are also able to see how other portfolio companies are doing on specific KPIs and then reach out understand what they are doing right and what they can do better.

    See video

    The dashboards are powered by business intelligence (BI) platform Business Analyze.

    Business Analyze assisted Viking Venture in customizing and designing their solution.

    For more information about subscripton revenues and KPI tracking? Contact info@businessanalyze.com.

     

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      Business analytics and sales competitions: Business Analyze to develop new solution for Mobit

      Sales contest scoreboard

      Mobit, a leading Norwegian IT and phone service provider, has selected Business Analyze, business analytics platform, to track sales, manage competitions and share insights between more than 30 dealerships country-wide.

      The goals of the project are twofold.

      • help leaders manage sales by plugging into data from CRM and ERP systems
      • provide real-time feedback and motivational sales leaderboards

      “This is an exciting project because it involves the elements of multiple data sources, data visualization and gamification – all at the same time,” says Øyvind Skogstad, senior consultant at Business Analyze.

      Business Analyze will provide Mobit with detailed business, sales and activity reports. The data for the reports will be pulled directly from company systems onto digital dashboards.

      Business Analyze will also help Mobit manage sales competitions for sales team motivation. Business Analyze will calculate scores and present results on sales leaderboards for everyone to view.

      During sales competitions, scores will be presented live and updated automatically. This enables participants to check the latest scores and review other sales performance indicators (KPIs) from home offices, mobile devices and other locations.

      This is an important next step because it provides us with easy, fast access to data, says Harald Boyum, Director of Product and Business Development at Mobit.

      – With Business Analyze we can quickly analyze, report and share data – and even run sales competitions. It’s a very flexible tool, says Boyum.

      – Because Business Analyze is connected to both SuperOffice CRM and Multicase ERP, we can reuse data without having to enter it twice in separate systems.

      Mobit is a customer of Business Analyze and partner CRM Insight.

      Above: Senior consultant Øyvind Skogstad is developing digital dashboards and sales scoreboards for Mobit.

      Read also: Business Analytics Guide for B2B Organisations

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        We use Business Analyze to optimise our business and maintain a healthy operation

        Photo of Lars Gjedde, CEO and owner of C.K. Environment

        C.K. Environments is a growing company that sells, services and advises customers in advanced measuring and analysis equipment.

        C.K. Environment interacts on many levels with their customers and suppliers and manages a wide range of products.

        Now C.K. Environment has reached a point where management is looking for more effective reporting systems that can extract data from Microsoft Dynamics and SuperOffice and present it in charts, graphs, tables and other graphical visualizations – in one single view.

         

        Lars Gjedde, CEO and owner of C.K. Environment says:

        – “We are expanding our business, and therefore our management, finance, sales and marketing departments need daily statuses on budgets, sales and ongoing projects in an easily accessible way.”

        – “Right now, we use 2-3 different systems to get a comprehensive overview of our operations – that’s a waste of our time. We constantly seek ways to optimize our business – and we needed a quick way to see which buttons to press in order to maintain a healthy operation. This is possible with our new Business Analyze solution.

        C.K. Environment’s plan is to place a screen in their cafeteria, where employees come every day. On the screen, Business Analyze will show data in graphs – so that all employees are always updated in company updates and goals.

        Lars Gjedde: “We believe that openness and insight into company data and operations will give us more committed and more flexible employees.”

         

        About C.K Environment
        C.K. Environments sell, service and advice customers in advanced measuring and analysis equipment. The company is at the forefront of environmental technology and in developing new solutions that meet different requirements for measuring emissions.

        Industry: Wholesaler of machinery and equipment
        IT systems: Microsoft Dynamics AX, SuperOffice and Business Analyze

        www.cke.dk

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          Business Analyze helps Norwegian Center for Information Security with ‘real-time’ solution for Security Monitoring and Intelligence

          NorSIS is an independent organization and partner to the government, businesses and research facilities in the subject of cyber security.

          Both businesses, organisations and private citizens can meet digital threats and safety risks on the internet. Because of this, it’s important for NorSIS to have, at every given time, an up-to-date view of threats and developments.

          Business Analyze has helped NorSIS with development of Cybervarsel, an analytics and data visualisation solutions which gathers data in one place and presents incidents and statistics in real-time.

          More information in Norwegian

          “Løsningen gir oss en effektiv og visuell oversikt over situasjonsbilde, hvor en før måtte forholde seg til flere systemer og løsninger», sier Vidar Sandland.

          Cybervarsel viser hvor mange sikkerhetssaker som er til behandling, utvikling og trender innen sikkerhet, samt hvilke hjelpemidler og veiledninger som blir brukt.

          Data i løsningen kommer inn fra nettsteder som nettvett.no og slettmeg.no med Google Analytics og Live Agent som kilder, og gir løpende oppdateringer på digitale dashbord i Business Analyze.

          Løsningen brukes nå internt hos NorSIS, og vil på sikt kunne tilbys norske virksomheter for å informere om trusler og trender.

          Cybervarsel dashboard sammenstiler data og et “real time” oversiktsbilde på hendelser og statistikk i NorSIS.

           

           

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